Melbourne packet loss/connectivity issues Resolved
Priority - High Affecting System - Web Hosting Servers [170-37, 171-37, 172-37, 173-37, 174-37]

Monitoring - Our upstream vendor has applied a fix and we are monitoring the situation.

Identified - The issue has been identified and a fix is being implemented. 

Update - This issue is affecting service in multiple locations.

We are working with our upstream vendor to address it as a priority.

 

Update - We are experiencing high traffic levels due to malicious traffic leaking in one portion of our network and are investigating with the upstream vendor. 

 

Investigating - We are currently investigating this issue. 

Melbourne connectivity issues Resolved
Priority - High Affecting System - Web Hosting Servers [170-37, 171-37, 172-37, 173-37, 174-37]

Resolved — Monitoring

A fix has been implemented and we are monitoring the results.

 

Update

We have implemented a fix to a network device in Melbourne and are monitoring further.

 

Identified

We have identified a network issue with a core network device in Melbourne and are working on resolving it.

 

Investigating

We are currently investigating this issue.